Introduction
Flipkart is an e-commerce website based out of its headquarters in Bengaluru, Karnataka and founded by Binny Bansal and Sachin Bansal. An e- commerce start- up that faced many challenges, Flipkart has become one of the fastest growing websites in India. Flipkart began with selling books initially and later began expanding by providing a wide variety of goods. Initially, Flipkart had begun by raising funds through venture capital funding and as the company grew in stature, more and more funding arrived.
When Flipkart was launched, one of the major problems they faced was the problem of online payment gateway as the payment gateways were not easy to set up and Flipkart was the first to implement the “Cash on Delivery” facility which is opted by all other online shopping websites today in India. The second problem that they faced was the entire supply chain system as delivering goods on time is the foremost important factor that determines the success of any e- commerce company. Flipkart resolved this issue by launching their own delivery system to deliver all their goods in a timely fashion.
Flipkart Online Shopping Customer Care
Flipkart started as an online bookstore in the year 2007 and is currently India’s leading online retailer website. This company has launched its own brand- DigiFlip which offers a great collection of gadgets and electronic items.
Flipkart delivers products online to almost all of the cities of India and with so many customers purchasing from them, there are certain issues that the customers are bound to face. Customers face issues such as order related issues, returns, cancellations, queries related to payment, payment methods, wallet payment, shopping and product related questions, service related queries.
To resolve all these issues, Flipkart offers a 24- hour customer care service to its customers to get a solution to these problems. The customer care will guide you to a step by step solution which in turn helps them to retain their customers for a long period of time. Flipkart also provides a toll- free helpline number for its affiliates, customers, and publishers.
This full time dedicated helpline service is available to all the customers in case something goes wrong and the customers are looking for any kind of help in getting them resolved. There are other categories where a customer can face issues such as exchange offers, seller supports, managing your accounts and other alerts, promos etc. where the users can get in touch with the customer care either through the contact number or through a mail communication and they customer care team will get back to you with a resolution at the earliest.
Flipkart Customer Care Number
Flipkart Customer Care number
Flipkart delivers products ranging from electronics goods, accessories, fashion, bags, watches, sports equipment, shoes, kitchen appliances, home appliances to baby products and many more. As there are large numbers of online shoppers who shop on Flipkart, they have set up a 24/7 active Flipkart customer care support to satisfy and resolve their customer’s queries. Calling up the Flipkart customer care team for any kind of queries or issues is highly beneficial to the customers as it will help them clear all their doubts regarding any product or purchase.
As there a number of people who shop online from Flipkart, it is an obvious fact that the customers would also need the contact numbers or details of customer care team. Flipkart offers 24 hours customer care service for its customers, publishers, affiliates etc. and this helpline number is completely toll- free. The customer care can be contacted on: 1800-102-3547 and 1800-208-9898.
Alternatively, they can also be contacted on: 0124-6150-000. The customer care can be contacted for various purposes such as payment related queries, policies, refund, product replacement, suggestions, complaints, feedback, service and website problems, defective products etc. and for other kind of support related to the company and its products.
Flipkart Help Centre at Flipkart.com
Several times, it so happens that customers face problems with their orders or other queries that may be related to the payment, returns and refunds, exchange offers, order cancellation and other questions. The Flipkart website has a help centre which allows the users to go through the different categories of help and get them the solution that they need.
Issues such as order related, cancellations, returns, installation related, receiving the refund in the bank account, delivery issues, modes of refund after cancellation, replacement process, exchange or return of a product/order can all be resolved if the customer goes through the help centre on the Flipkart website.
Flipkart Contact Number and Office Address
Customers/users can contact the Flipkart customer care team for all kinds of issues such as feedback, complaints, queries, suggestions, sales, support, help, orders, delivery, refunds, returns and many other services. The customer care at Flipkart can be reached at: 1800-102-3547 and 1800-208-9898 which are the toll- free numbers. There is another alternate contact number which they can be contacted at: 0124-6150-000 and are available at all times.
Flipkart has its corporate office in Bengaluru, Karnataka and their address is: Flipkart Internet Private Limited, 3rd Block, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, Koramangala Industrial Layout, Bengaluru – 560034, Karnataka, India and their contact number is: 0124-615-0000. Flipkart also has its head office at: Flipkart Internet Private Limited, Ozone Manay Tech Park, Seventh floor, Garvebhavipalya, Hosur Road, Bengaluru, Karnataka, India.
In case customers are unable to connect with the Flipkart.com corporate office, they can contact the customer care toll free numbers or contact them through emails or visit the branch offices located in your region.
Flipkart Customer Support Email Address
All e- commerce websites face problems and this is where the customer care team play a very important role. It so happens that customers are sometimes unable to reach the customer case team through phone. In this case, they can contact the team by sending them an email mentioning their queries, suggestions, complaints or other questions. This is the best alternate method to obtain the customer service inquiries by sharing your queries with the team through email support. The customer support can be contacted at: cs@flipkart.com, the vendor queries can be sent at: vendor@flipkart.com and the business queries can be sent to: business@flipkart.com. For marketing purposes, customers can email them at: egvmarketing@flipkart.com. The customers can also send emails pertaining to any undelivered orders, returns, defective orders or order cancellations. The customer care team of Flipkart is very responsive to their customer’s feedback, issues, suggestions and also reviews.
Flipkart Toll Free Customer Care Number
Flipkart is a leading e- commerce company that offers all kinds of products and the product range varies from fashion, electronic goods, baby products, home and kitchen appliances and other accessories. Customers sometimes face issues pertaining to their orders and this is why Flipkart has got a fully dedicated team in place to resolve these types of queries.
The customer care team at Flipkart can be reached at 1800-102-3547 and 1800-208-9898 and as these are toll- free numbers, the customers will not be charged anything. Users/customers can call up on these numbers to order, cancel, return or track their orders. There are also email address and office address for communication to enable the customers to communicate with Flipkart in case of any discrepancies.
Flipkart Social links
Social media platform is the best medium to get customer care support from Flipkart where one can visit the customer care support pages on the Internet and share their queries or complaints and the Flipkart officials will be there to resolve them. The Facebook social page is: facebook.com/flipkart, their Twitter handle is: twitter.com/flipkart and the Instagram handle is: instagram.com/flipkart.
They also manage a Google+ profile on the page: plus.google.com/+flipkart. The customers can also access their LinkedIn profile at: linkedin.com/company/flipkart as well as their YouTube channel is: youtube.com/user/MrFlipkart. Flipkart allows its users to use live chat and social pages to get all means of customer support using the above social links.
Conclusion
Flipkart delivers products online to almost all cities of India and has a very responsive customer care service support that helps the customers in tracking their orders. This website offers great advantage of faster product delivery and free shipping on orders that are more than Rs.500. Customers can buy electronic items, books, clothes, health products, kitchen and home appliances, baby stuff, accessories, men and women fashion, footwear and many more products.
Flipkart also offers 30- day replacement policy and accepts all types of Visa as well as Master Debit and Credit cards to initiate the online transactions. Flipkart offers various payment methods such as net banking, credit/ debit card payment, wallet payments and cash on delivery to make it easy for their customers in the payment process.
The customer care service of Flipkart is very good as they try and resolve all the customer’s queries at the earliest, thus maintaining the customer base. All these makes Flipkart among the most trusted names in the field of online retailing.
